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Quality and Reliability

Streamline Solutions International is an industry leader in quality control and reliability of delivery. Our teams experience and expertise ensure top quality and accuracy on all parts shipped from Streamline. Our ISO compliancy ensures accuracy from the time your order is placed until the parts are delivered to your dock. Our warehouse is fully ESD compliant and our quality control staff have been trained and tested in all areas of packaging and shipping your parts through ESD compliancy.

Our delivery commitments are a top priority here at Streamline. We realize the cornerstone of any good electronics distributor should be its reliability rate. We know and respect the entire scope of the industry as it pertains to production clause contracts and line down situations. We take our delivery promises very serious here at Streamline. We appreciate each and every customer that has made the choice to work with Streamline Solutions and protect all allocated or scheduled parts regardless of how big or small the customer. We think of our customer as our partners and we protect that relationship with
all we have.

RMA Procedure

  1. Please contact your sales representative to obtain an RMA number prior to returning your product
  2. All claims must be made in writing within fifteen (15) days of receiving the goods. Streamline will fax you an RMA form with a RMA number on it.
  3. The RMA number must be written on the outside of the box.
  4. Product must be in the same condition as when received by "YOUR" company.
  5. RMA will be void if the product is not received by Streamline within 15 days of the RMA date
  6. Return freight charges must be prepaid.
  7. C.O.D. Returns will not be accepted.
  8. A credit will be issued within 15 days after receipt of the product
  9. Any packages shipped to Streamline before all of these steps have been completed will be rejected.
  10. All RMA's are at the sole discretion of Streamline Solutions International, LLC.
 

Additional Resources

Credit Application.pdf Payment Terms.pdf Certificate Of Conformance.pdf